I'm starting to give very serious consideration to upgrading one of my sites to paid hosting. Most of the ebooks I'm an affiliate for, but a couple of my own I would have available on that site for download.
Has anyone any experiences to share, good, bad or ugly? Any recommendations, or otherwise?
The reseller account is a good cheap option cheap if you need a lot of domains
We have generally been happy with them, except for the occassional glitch (like a recent server upgrade). The support is usually prompt, the control panel is easy, and they are in the UK - available to answer phone 24X7 (however this doesn't necessarily mean an immediate answer)
Another thing I have learned is it pays to think ahead. You can get a cheap killer package for a single domain from many hosts, especially USA-based ones, (PowWeb, iPowerWeb etc - I haven't used these particular ones but look at the feature list). This is the sort of route I started on early on - however if you have several domains it may be cheaper/easier to get a reseller account somewhere, which usually has a high main account cost but minimal per additional domain.
Things to look: features, space, price, support - but also BANDWIDTH. If you offer free downloads and bandwidth allowance is low (or you are charged a lot extra after you reach your limit) - then watch out!
Finally if your domain is .co.uk (not .com, .net, .org etc) check with US host that they really know how to DNS for this before signing up - I don't think all do as the DNS is different for US vs UK domains. To manage a UK domain the host needs their own "IPS tag" (spelling?) which is a UK only thing, which UK hosts/ISPs generally have, but US ones may not
iPowerWeb is a good, reliable host, but not for folks who need quick tech support. We moved our dot org site there, and it has had its ups and downs as far as getting answers to questions. Took way too much time hanging out on the phone to talk to a live person, and most ccommunication is through forms in email. Great flash tutorials, though. If you need personalized tech support, its much less frustrating to be hosted with a smaller company nearer where you live. We found one regionally for our dot net that gives us everything iPowerWeb offers with less bandwidth, but unlimited subdomains (which are an extra 20 bucks apiece at iPowerWeb), unlimited email addies and databases. One bonus is they offer a new ebook with each monthly newsletter! Both are Linux and have cpanel to administer the site, and bundled cgi scripts as well as a forum, autoresponders, etc. iPowerWeb has a solid rep for reliability and their affiliate program is great.
I too registered with IPOWERWEB. Been with them for over a year now. I have found their support to be pretty good. Quick responses to my emails, and good resolution of all issues.
This is in contrast to WebhostersWorld who have been nothing short of shoddy. I have a reseller account with them (really cheap BTW). They can take forever to respond to emails and their resolution is really poor. Took me two weeks to get a problem resolved !
Moral of the story...pay a bit more for a decent webhost it will save you in the longrun.
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