eBook authors eBook Software - create and publish your own ebooks
Create your own eBooks
 
   
EBookApprentice.com
Learn How To Create, Publish & Market E-Books
 
   
EBookCompiler.com
E-Book Creation Software
 
   
EBookPower.com
Add sophisticated multimedia to your E-Books
 
   
CoverFactory.com
Create E-Book covers in minutes
 
 
  EBookSubmit.com
E-Book Marketing & Promotion made easy
 
  EBookJungle.com
Search engine for E-Books
 
  EBookInterviews.com
Interviews with eBook authors
 
  EBookEnhance.com
Tools for building better eBooks
 
 
 
Archived Message:

PayPal Credit Card Woes


 
rlemire eBook customers who pay by Credit Card at the PayPal web site are causing difficulty for some merchant systems.

PayPal "members" are automatically redirected back to a merchants website/shopping cart after a purchase (Auto Return) -- so they can be further processed by a merchant's "after sales" systems or code.

However, non PayPal users who pay by Credit Card are handled differently by PayPal. Credit card users are not automatically re-directed back to a merchants "after sale" system. For these, non PayPal users, PayPal must display/print a different receipt. This procedural difference means that credit card users must click a small "Return to Merchant" link before they will be returned to the merchants website/shopping cart.

This can cause difficulties for a merchant's "after sale" system. If a Credit Card user does not notice the "Return to Merchant" link they might close the PayPal screen (figuring they have finished the purchase). Doing so will drop the customer out of the merchants "after sale" system and they will not be processed properly. As a consequence, merchants will need to manually process such customers.

PayPal tech support maintains they need to handle credit card users differently than PayPal members and have no plans to change the existing system. There is no way to modify the PayPal payment page (to "get around" PayPal's procedure), because the code is controlled by PayPal. The only solution PayPal tech support offered was for the merchant to disallow or prevent Credit Card sales.

One other solution might be for merchants place a notice to customers on their sales page. The notice could warn credit card users to make sure they watch for and use the "Return to Merchant" link. This is not an ideal solution and might cause some loss of sales. Does anyone have a better solution.

Ron


Posted on: 4:46 pm on March 18, 2009

Go to Active Discussion Thread

Participate in Current/New Discussions

List All Archived Forums



Copyright © 2000-2015, Answers 2000 Limited.

With any business, it is up to the individual owner of said business to ensure the success of the business. You may make more or less than any sample figures or results that might be quoted on our web sites or other publications. All business involves risk, and many businesses do not succeed. Further, Answers 2000 Limited does NOT represent that any particular individual or business is typical, or that any results or experiences achieved by any particular individual/business is necessarily typical.

Disclosure: Our company's websites' content (including this website's content) includes advertisements for our own company's websites, products, and services, and for other organization's websites, products, and services. In the case of links to other organization's websites, our company may receive a payment, (1) if you purchase products or services, or (2) if you sign-up for third party offers, after following links from this website. Unless specifically otherwise stated, information about other organization's products and services, is based on information provided by that organization, the product/service vendor, and/or publicly available information - and should not be taken to mean that we have used the product/service in question. Additionally, our company's websites contain some adverts which we are paid to display, but whose content is not selected by us, such as Google AdSense ads. For more detailed information, please see Advertising/Endorsements Disclosures

Our sites use cookies, some of which may already be set on your computer. Use of our site constitutes consent for this. For details, please see Privacy.

Contact Us    About and Terms Of Use    Privacy    Advertising/Endorsements Disclosures