This is the reply sent by eBay in regards to a query about the VeRO program.
Thank you for contacting us regarding the unauthorized sale of your work over eBay. We developed our VeRO Program to address situations like yours.
As you know, eBay does not buy or sell any items; we act only as a venue that enables others to do so. As such, we neither see nor inspect any items that are offered for sale on the site. However, recognizing that some posted items may infringe certain intellectual property rights, we have set up specific procedures which enable verified rights owners to identify and request removal of allegedly infringing listings. These procedures are intended to substantially comply with the requirements of the Digital Millennium Copyright Act, 17 U.S.C. section 512. Click on the following link to access the Digital Millennium Copyright Act.
We encourage you to join our VeRO Program so you can immediately take advantage of its benefits, which include:
- Direct access to an identified customer support group dedicated to servicing the requests of VeRO Program participants;
- Ability to report listings in which your intellectual property or other proprietary materials are offered, reproduced, or otherwise used in a manner that violates or threatens to violate your rights, and to have such listings terminated;
- Dedicated priority email queues for reporting alleged infringements;
- Ability to create an eBay "About Me" page containing information you wish to convey to eBay users;
- Ability to request detailed contact information pertaining to sellers who post listings that may violate your rights.
We expect the list of benefits to grow in the future, and we will keep you apprised of any enhancements to the Program.
For your convenience, you can download a copy of our Notice of Claimed Infringement (NOCI) form by clicking this link:
You will need Adobe® Acrobat Reader to view and print our NOCI form. If you do not have Adobe® Acrobat Reader, you can download a free copy at Adobe's web site:
Please sign and send it back to us by fax at (408) 516-8811. (This is for US customers.)
After we receive your first NOCI, we will send you an electronic version of our NOCI form so you can send future notices to us via email.
Remember, time is of the essence because items are listed for a limited duration. Once we have received your Notice of Claimed Infringement in proper form, we can remove the referenced listing(s). Be sure to identify the specific listings by number; the user's screen name or user I.D. is not sufficient.