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Archived Message:

Avi not active/displaying

eastern1007 Hello,

I purchased some ebooks (hlebooks.com) some time back and  one problem I faced was the AVI's embedded in the ebooks refused to show up. The instructions were to drag the mouse over the area to run the sequence, but all I see is a blank dead box displaying the file name and a certain number of octets.  

I thought something was wrong with my PC so I reformatted - The password then stopped working. I could not get any suggestions from the vendor so I thought I'd post my problem here.

Any assistance would be most appreciated.

Thank you.  

Posted on: 6:40 am on August 29, 2007
RiffRaff Are you able to run and view avi files other than those inside those particular ebooks?

Posted on: 10:30 am on August 30, 2007
eastern1007 Hi RR thanks for the reply.

Yes, I can run AVI's elsewhere.
Interesting thing is My PC has multiple user logins(XP home) and I'm run with admin privileges. I found that I could view the ebook avi's in other logins (even non-admin).

I assume this would have something to do with my settings? I just cant figure what. I've looked IE settings, firewall etc... drew a blank.

Posted on: 4:14 am on August 31, 2007
RiffRaff Well, I was going to be a smartypants and say it was possibly something to do with missing codecs, but the fact that you (a) can actually see other avi files outside of the ebooks and (b) other users CAN see them, even within the ebooks would seem to point in another direction.
Question (still, I'm afraid) is which direction?!
I would've thought that the 'sound, video and game controllers' section would've been the same for all users, but perhaps not?
Out of interest, why not sign on with the 'problem' name and check in Device Manager/Video Codecs, making a note of whatever's there, and then log off. Re-log on as one of the other users and compare....just a thought.
I would say they should be the same - it's only one PC after all - but maybe not....

Posted on: 10:12 pm on August 31, 2007
rlemire eastern1007;

Many eBook compilers are based on the Internet Explorer browser engine. Than means these eBooks are dependent on the IE Internet Options. Quite often these settings are changed (like disabling scripting or pop ups etc).

Go to the IE Tools\Internet Options\Security and click the Default Level button. This will reset your Internet Explorer program back to the default setting. ( which is what your other login users are probably using) .

BTW: It might be a good idea to record your IE settings before making any changes.

If this does not clear up the problem, login as a user for a system that works and check the IE Internet Options\Security\Custom Level\ to see if you can find settings that are different from the default setting. I'm afraid this might be a long process but I think your problem might be found here.

You might also need to check other Internet Option tabs such as the "Advanced" tab.

I hope these ideas help clear up your problem


Posted on: 7:31 am on September 1, 2007

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