Customers are complaining that our ebooks are not self running when opened up. These have been downloaded from our site - and we have checked the downloaded files and they run OK on our own PCs. So we assume that the files are not corrupted on our server. The error they are receiving is "not a valid Win32 application". Common theme is that customers have Windows 2000. Users with Win 95/98 have not experienced this problem. We have asked them to repeat the download (after we have tested the download works), but they get the same result.
Are ebooks Win32 or Win16 applications? Anyone got any suggestions as to what the problem is?
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