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Archived Message:

active key recovery

sarge30 My computer crashed and I am attempting to re-register. However I cannot find the active recovery key area. Please help!!  Where do i find it?

Posted on: 3:10 pm on February 15, 2003
EBookCompiler See Lost Registration Keys instructions on this page

If you  email us this weekend, it will most likely be answered on Monday.

Posted on: 3:49 pm on February 15, 2003
Marine There is a GREAT NEED for a more automated system for returning registration codes online.

Just recently, I made a move to New Orleans, LA - USA and had a systems crash during a power outage in the recent hurricane storm.

When we reload the applications, we NEED the reg code(s) to get back on current or existing book compiling projects; FAST.

Can't always wait for a holiday weekend or a holiday in England or sunning in the sand "Down Under".

Is there a way to more expeditiously deliver registration keys?

To finish one product during my last systems crash, I was forced to go out and register another product just to get the book to the customer.  THIS IS NOT GOOD.

I'll eventually have every compiler software on the market if I keep this up.<GRIN>

Please respond or just SEND my new Registration key SOON.  Not on Monday!!!!!

Thanks Sultani,



Posted on: 7:22 pm on July 17, 2003
dreuby When it comes to storing important info, pen and paper have Microsoft beaten hands down!

Posted on: 11:46 am on July 18, 2003
EBookCompiler If you have your old User ID and old key, enter them into Activ Key Recovery.  This is why we ask you to print this information and keep it.

If you don't email us. I am on honeymoon until next week.

Posted on: 5:07 pm on July 18, 2003
Marine I understand about printing this info, but if it is in shipping with the movers, and will just not be conveniently available for awhile yet.  And yes, I understand this is not your problem Sunil.

I'm just trying to do the best I can with what I have.

Didn't mean to step on anyones toes here.

Enjoy your honeymoon.


Posted on: 10:34 pm on July 18, 2003
Marine Sunil:

Is there someone else that could generate my key while you are honeymooning?

Hoping to hear from you soon.



Posted on: 11:40 pm on July 18, 2003
EBookCompiler I got back today (Monday) and will start catching up tomorrow (Tues)

You can usually get Jay on the 1494 numbers on our contact page in UK office hours, but as we're at Monday evening I may have replied by then anyways

Posted on: 7:26 pm on July 21, 2003
Marine Thanks for you help Sunil.

I look forward to your email to me with the key.


Posted on: 9:04 pm on July 21, 2003

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